[Resolved]  Kaya Skin Clinic — Skin Damage due to Kaya service

Hi I undertook an Aqua Fairness Luxe 1S - SS PKG on 12th September, 2014 at the Vile Parle Clinic, Mumbai. I had a severe allergic reaction post the treatment and had to get treatment at Max Hospital - an injection and antibiotic treatment worth Rs 3000. I had to take 2 days off office - my face was swollen and was red with itchiness. I filed a complaint telephonically on 14th September - complaint number 2394. Since then I have been following up for redressal. They keep putting me to the head office and I have not got a revert at all. I have made atleast 10 calls. They dont bother to come back despite promising redressal. Most unprofessional complaint management system. Bansari