[Resolved] Kelvinator Refrigerator — Kevlinator KPP242EBHR-FFB 235 L, S.No. [protected] purchased on 30.07.2015 | |||
We purchase online cash against delivery option, above fridge on 30.07.2015, but it is defective, we complaint to service station & even talked with Service station Head his M.No. of ASI - [protected], Complaint No. THA[protected], first serve by Mr. Rajendra that time fridge FAN not working he change it, then GAS problem arise they refile GAS, still it is not cooling properly, so, this piece is defective we demanded replace and send new fridge, it is in hand of Service station In charge or Head they area not replacing, instead of sending several engineers to repair it, with repairing any 10 year old fridge can be work, this new we not want to repaired with 1 & half month o[censored]se and this so much socking that Kelvinator Co. has send defective peace with one and half month not working properly denying to replace it. as we have purchased through you please send us new Fridge we dont want this or Refund amt. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
After above complaint one call recd. Three day back from Vietcong team, after that nothing happened nobody contact for replace above piece
Narendra J Parmar
Mobile No. [protected], Email id :- [protected]@yahoo.co.in
Narendra J Parmar
Mobile No. [protected], Email id :- [protected]@yahoo.co.in
Our issue is not resoled what here mention on 19 Oct 2015 that it has Resouled, our Demand is to Given New Peace details mention in complaint that within one and half Month Upper Door FAN choked & found defective it was Replace then GAS Error found with Small Welding Gun they cut and fill new GAS, why should i keep such repaired Peace when i have paid full amt. at time of purchased & any machine can be repaired after 10 year also therefor Replace above Fridge urgently, it has been told from Service Center they send replacement on 01.11.15 then next date given as 11 Nov but still new peace not received.
Requesting to send earliest new peace.
My mobile No. [protected]
Requesting to send earliest new peace.
My mobile No. [protected]
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+91 70 7306 4402
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4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West, Mumbai, Maharashtra, India - 400101
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team