Kenstar — Air cooler kpc 20 a

Address:Coimbatore, Tamil Nadu, 641001
Website:Kenstar

Worst service i have ever met so far.. Bought 2 coolers a month back.. 19.03.2016.. Pump was not working within 10 days registered a complaint and serviceman came after 5 days serviced and said its ready.. Again after a week pump is not working in both the coolers... Registered a complaint no.Cmp 00001327 on 19.4.2016 still none came and no response.. Today 25.4.16 i called again spoke they are registering complaint again and says will come within 48 hours. I asked wat abt my previous complaint they disconnected the call... Dont ever buy product from kenstar.. Worst worst worst products i have ever seen these many days
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I purchased kenstar little cooler DX it's spare parts backside cooling pad is not available due to pad cooler is waste and useless my complaint DEL[protected] never resolved with reply we don't have spare part I.e cooling pad
Dear Rajender(Sikka Rajinder),

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Kenstar — Service centre at Bellary karnataka

Mixer grinder purchased during jan 2002 at Kandakur agencies Hubli is need to be serviced at your service centre. So I need your help where is your service centre at Bellary karnataka. Pin code- 583104
Dear hmk swamy,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear hmk swamy,


We are still awaiting information about your complaint number. You can contact us [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team
Dear Sikka Rajinder,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team

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