[Resolved]  Kenstar — complaint about karishma royal multi processor

Address:

Mumbai City, Maharashtra

I had purchased KENSTAR karishma royal multi processor, model no.KFR60W4M-DBE, from VIJAY SALES, VASHI-TURBHE, called 39404040 thrice sent SMS to53030 twice, for the demo, no reply from the company, no one came for the demo, but the sms recieved stated that, Mr. ANWAR, had visited the house and given the demo.This amounts to CHEATING on company's part.Who checks on the mechanics visit logs ?Who is responsible for clearing his travel bills? What mechanism does the company follow to counter the visit/demo claims of the mechanics with the customer? If the company does not have any of these PLEASE RETURN BACK MY MONEY AND TAKE BACK YOUR KENSTAR KARISHMA.Have courtesy of calling and clearing the doubts. sir this mail was sent on 19.09.2014. After this mail i received a call from Mr. Malleshwari who again enquired about my cell number though they have it and address. He told me that he had sent a technician at 8 O'clock but i am not aware of it. and i was very much at home but no one turned up. Sir here i would like to state that i bought this processor for emergency but if i can't use it then what is use of buying it.Please sir do something so thant I can get refund