Kenstar Cooler — Air cooler not working.. | |||
Hi Kenstar Team, We had purchased Kenstar Cooler on 29th Apr, 2016 from Croma, Bangalore. But the cooler worked only for 2 days and then stopped(Motor got burned). We informed Croma, Bangalore, but they informed to connect with Kenstar customer care. We had to complain 3 times before they finally reached home to get it serviced. We informed them that they need to get the cooler exchanged since we used it only for 2 days, but they were only wanting to change the motor. After that we have been again following up with them, but sadly a month is passed and no one as been attending our calls or get anything done about it. Kenstar coolers are totally useless and their after sales service even worst. I repent for purchasing the same. Regards, Was this information helpful? | |||
Kenstar customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
49%
Complaints
740
Pending
0
Resolved
363
View all 740 Kenstar reviews & complaints
+91 17 2394 0404
Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
View all Kenstar contact information
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team