Kenstar — Kenstar glam 35r | |||||
Hello, Hi myself murtaza, i have got a new kenstar glam 35r air cooler recently. When i plugged it on i am facing a problem with that. When i turn it on it throws a access amount of water with air at front. Its damn irritating. We cannot even sit in front of your air cooler. I had words on your customer care number and after two days your technician come to my place. He checked, tried a lot and says this problem is not sortable for us and we have to report to our company. Guys its been arround 10 days when i got this cooler and its not promising even your technicians didn't fix the issue. I have spent 10k on it. I want this product replaced or i want my money back. This is not the way to process any business guys. Do things favorable otherwise i will take a legal action against you guys. Reply needful. Was this information helpful? | |||||
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Kenstar customer support has been notified about the posted complaint. | |||||
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+91 17 2394 0404
Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
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Videocon Online Team