Kenstar — Service not fulfilled

Address:Dibrugarh, Assam

I have purchased a pop-up toaster which is in warranty and had a complain. i called the service center and they took my toaster for repairing on 5th January 2015. Was told that within 5-7 days they will repair and give me back. But till date no proper reply nor have received the toaster after almost 2 months of complaint.
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Kenstar customer support has been notified about the posted complaint.
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Dear Atul Hansaria

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon

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