Kent RO — After their technician visit new problem created and now asking 3750/ for that new issue.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am using kent ro purifier. On[protected] i raised non booting issue of ro. Mr. Anil visited my house and and did something.In that time there was only one issue which as per him was minor one. After his visit my ro start licking and moisture filled inside the glass. I immediately complained after that another technician mr pushpendra came and said i have to pay 3750/ because filter and membrane both destroyed.
I requested many times on kent customer care that this new problem started after your technician mr. Anil visit hence took the responsibility. But they are saying i have to pay to make it working. Please advice.
Thanks,
Santosh
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Dear Mr. Alok,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.


Warm Regards,
Team Kent

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