Kent RO — Cheating on service

Address:	Chandigarh, Chandigarh, 160036
Website:	www.kent.co.in

Sir, I asked Kent customer care for Kent ro grandt model repair as the ro was not getting power supply...initially the service centre guy gave estimate of rs 1000 to 1500...my aged parents were home and the service centre guy virtually changed every inner part of ro such as adapter, to membrane, uv assembly, sediment and carbon filter etc etc and shoved off rs 5170...however the filter did not work ever since and he had made a fool out of my parents...he also didnot respond to his mobile number given by him to my parents..my parents told me the incident today and the kind o[censored]nprofessionalism in KENT RO service has shown us has left us disheartening...till date none of Kent service centre guy has come to recheck the filter..we feel cheated.