Kent RO — Faulty KENT SUPREME RO

Address:New Delhi, Delhi

Dear Concern, I had brought a brand new KEN SUPREME RO on 27th Dec-2014. I have made purchase request through one of the authorized distributor in Janak Puri - Delhi named Kapila Electronics. I was told that the KENT produces quality products and it will run for long without any trouble however the RO stop working within two months of purchase and thereafter the problem of RO not working continued. Newly installed KENT SUPREME RO stopped working 3 times in 1 month, every time an engineer comes and fix some part of the machine and it will run for few day and again back to square one. I am fed of complaining as every time the service engineers are doing a temporary arrangements to fix the problem. This is a question on the quality and promises that company is making to its customers. It’s a gross fake-selling of product and product sold by you is faulty. Please re-call the RO and either replace it with new machine or refund the money. If you fail to do so than i will force to take it the matter to consumer court. • KENT SUPREME RO (KR –[protected]. • Purchase date - 27th Dec 2014 • Name – Gurjeet Singh • Address – c/o Paramjit Singh Central Govt. Officers flats, Vatika Apartments, D12C, Mayapuri, New Delhi 110064. • Contact – [protected] / Email – gurjeetsingh.[protected]@gmail.com Regards, Gurjeet Singh.
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Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Singh,

we deeply regret the inconvenience caused Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.


Warm Regards,
Team Kent

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