Kent RO — Faulty product and pathetic after sales service service.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.kent.co.in

I purchased kent super star water purifier on 25-apr-2016 from amazon.in which website selling product on 100% manufacturer guarantee. with in 15 day my product is give bad quality water.some eroded chip are continuously coming in drinking water. we don't know when this problem exactly started earlier we think that our bottle was dirty but after prolong time we checked that problem is with water purifier. we don't know what is that metal and how much severely that will effect on human body. even for my kid who is 4 month old we are giving that water some time.i submitted my complaint to kent on[protected] with registered ph. no. [protected]. but till now no one entertain that problem just kent customer care telling that service engineer will come within 12 hr-12 hr and so on from last 5 days.
Was this information helpful?
No (0)
Yes (0)
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.


Warm Regards,
Team Kent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3002
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information