Kent RO — Faulty product and pathetic after sales service service. | |||||
I purchased kent super star water purifier on 25-apr-2016 from amazon.in which website selling product on 100% manufacturer guarantee. with in 15 day my product is give bad quality water.some eroded chip are continuously coming in drinking water. we don't know when this problem exactly started earlier we think that our bottle was dirty but after prolong time we checked that problem is with water purifier. we don't know what is that metal and how much severely that will effect on human body. even for my kid who is 4 month old we are giving that water some time.i submitted my complaint to kent on[protected] with registered ph. no. [protected]. but till now no one entertain that problem just kent customer care telling that service engineer will come within 12 hr-12 hr and so on from last 5 days. Was this information helpful? | |||||
Kent RO customer support has been notified about the posted complaint. | |||||
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we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent