Kent RO — Highly Poor after Slae service for the Purifier which has everlasting Issues

Address:Kolkata, West Bengal

We are highly fed up with the post sale service of Kent. The immediate issue is it is almost over two and a half week ticket has been raised with Axis Consumer Services Pvt. Ltd., Kolkata for a New RO and additional filter as suggested by technician...so many days have passed..no service received. Moreover the Proactive service seems to be NIL. In AMC the service people are supposed to visit for free service every Quarter which we never received in the past 2 years. The purifier itself does not seem to be very efficient. Every now and then there are issues with the system. I would NEVER recommend Kent to anyvbody! The AMC service people who come seem to be cheats asking for more price for any replacement! wrost!! - Ranjani Thyagarajan [protected]
Was this information helpful?
No (0)
Yes (0)
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ranjani,

We deeply regret for the inconvenience caused to you. We have shared the same with our concerned team. Someone will contact you shortly.

Warm Regards,
Team Kent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3004
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information