[Resolved]  Kent RO — Water purifier not filtering and water turning green

Address:Pune, Maharashtra, 411060
Website:kent.co.in

Its been a month since i installed this water purifier, I had called Kent call centre and asked them that i was looking for a purifier and their dealer contacted me and installed a machine after testing the water. This machine is dispensing GREEN water within a month of its installation. The machine from inside has also turned GREEN.
Their executive came to check and he says that this is because of sunlight coming in the kitchen! How does kent expect no sunlight in the kitchen?
I want my money back as i dont think these people have installed the right machine depending on the type of water.
machine no. KR[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Oct 15, 2016
nishant pancholi's response
I will advise to my friends and relatives please don't bought Kent ro system because no one is responsible personal in this company. Company only sell there ro systems after that forget there customers.. sorry but this is truth
Verified Support
Oct 21, 2016
Kent RO Customer Care's response
Dear Mr.Pancholi,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm regards,
Team Kent
Verified Support
Oct 21, 2016
Kent RO Customer Care's response
Dear Mr.Chowhan,

As per your telephonic confirmation, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent
Complaint comments 

Comments

I bought a Kent Ro system about two years ago but I am very unhappy regarding service of Kent ro l compalin the leakag of my ro on12th Oct but no one came my home and when I asked my complain the service engineer.. said service has done it's very shameful if anyone is responsible for this...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3004
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information