[Resolved]  Kent RO — I am complaining about the bad service of your service centre m/s m. p. enterprise, ba - 57, prafulla, kanan kolkata - 700101

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.kent.co.in

I purchased one kent grand mineral ro on 24.01.2015. sl no - kr[protected]. after complition of one year annual maintenance contract was made with the service centre as was forwarded by you vide m/s m. p. enterprise, regd office ba - 57, profulla kanan, kolkata - 700101. according to the said contract they changed some of the parts of the said mechine on 21.02.2016 and collected rs 5200/- from me. after such change i did not get the standard of water as was obtained at time of purchase. when the coplain is lodged they took more than two day to visit.in the currect instant i lodged the complain on 09.07.2016 but till 12.07.2016 none of the staff visited my house. on 12the july i was intimated that staff will vist today but none of the staff came to my house. i called them several time to attain my house but none of the staff visited my house. if it is standard of after sales service of your company, i blamed myself that what wrong i have made in my life by purchasing product from your company and hence forth i will alart all my friends and relative not to purchase any product from kent. i hope you take the appropriate measure with your sevice centre so that proper service be given and not to give pain to the consumer and i also hope that you will not force me to appear before the consumer foram for justice please. please enquire the matter with your service centre. gobinda adhikary