[Resolved] Kent RO — Installation after purchase

kesharikumar

from Kheralu, Gujarat

Address:	Mehsana, Gujarat, 384003
Website:	CUSTOMER CARE AFTER SALE SERVICE

I purchased kent mineral ro pearl 8 liter model through online purchase from amazon. Ordered on 30 oct . The same has been received on 08 nov 2016. As per advise phoned in the given no [protected] at 13-27 hrs of 08/11/2016 and requested for installation.
I have been said that ken person will contact for installation within 24 to 48 hrs and as per our conversation will visit in given address for installation.
But now it is around 55 hrs no body contacted me what to tell about installation.
If some concern person is viewing this feedback please arrange for it. I was having aquaguard this time i purchased kent but it is shocking in the first hand itself.
My details are-
keshari kumar swarnakar
c-59, ongc nagar
palavasana
mehsana(guj) 384003
mob no- [protected]
product- kent pearl ro
model no- 11002
machine sl no- kr[protected]

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Dec 12, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Kent RO Customer Care's response Dear Mr.Swarnakar,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
team Kent