Comments
Kent Ro — Kent
From last 3 days we r calling on your customer care centre number ... but no one is attending the calls or if they attend it, they use to ignore our complain or switch their phone to someone else !This is really disgusting, your service is really poor.
Kent RO Customer Care's response, Apr 25, 2016
Verified Support
Dear Sir/madam,
we deeply regret the inconvenience caused. Please share your contact details with us at [email protected]. We will get in touch with you at the earliest.
Warm regards,
Team Kent
we deeply regret the inconvenience caused. Please share your contact details with us at [email protected]. We will get in touch with you at the earliest.
Warm regards,
Team Kent
finally my water purifier got installed at 7 pm thanks to consumer complain team and kent online care team
Dear Mr.Ranjan,
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm regards,
Team Kent
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm regards,
Team Kent
I purchased kent ro grand plus from amazon and it got delivered in my address on 4.1.2019, but till now the product didnt get installed and to my surprise they are again and again rejecting my installation request. And when i call them they told me that your purifier will be installed soon, now it is more than 48 hours but no one comes. and neither did they tell me the reason for rejection. Pathetic after sale service, will never recommend it to anyone.
If not installed today i will take up this matter with higher authorities.
Anil kumar
[protected]
panchkula haryana
If not installed today i will take up this matter with higher authorities.
Anil kumar
[protected]
panchkula haryana
Kent RO Customer Care's response, Jan 7, 2019
Verified Support
Dear Sir,
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Regards,
Team Kent
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Regards,
Team Kent
Kent RO Customer Care's response, Jan 10, 2019
Verified Support
Dear Sir,
We've been updated by our team that your concerns have been addressed & the issue is resolved now. Please feel free to contact us in case you need any further assistance.
Regards,
Team Kent
We've been updated by our team that your concerns have been addressed & the issue is resolved now. Please feel free to contact us in case you need any further assistance.
Regards,
Team Kent
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we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent