Kent RO — Kent excell plus

Address:560078
Website:Kent.co.in

I have taken an amc from good mineral ro in bangalore on 18/11/2015.
We lodged a complaint on 2/5/2016 with complain no. 9208 for change of filters with leakage. I have called them everyday since then with them not even receiving my calls for hours on end and when they do receive the call they tell me tat a person will be at my home in another hour. This person does not show up nor give a call and the whole process of calling them the next day starts again.
My only schedule for the past 18 days is to call them for hours on end hoping they will pick up the call
My amc will terminate on nov 2016
To all those reading this as future consumers never make the mistake of buying kent products as their service is absolutely horrible. Even after buying a kent product for 16500 rupees i end up spending 80 rupees a day on bottled water. Never buy kent products.
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Kent RO customer support has been notified about the posted complaint.
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Dear Mr. Vishak Ravi,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.


Warm Regards,
Team Kent

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