[Resolved] Kent RO — Kent pearl - worst service | |||||
Product name - kent pearl Erail no - kr[protected] Complaint no[protected] I made the above complaint regarding the filter change as machine stopped working. The service guy mr. Ram bahadur-[protected] turned only on 21.06.2016 at 06:00 am. Such a nice time to visit. However i received a message that complaint is closed on 19.06.2016. It seems kent is living in a different era. This fellow changed the filters (Sediment filter, carbon filter and ro filter and charged rs.4000/- and did not give any bill. As soon as he left around 06:45 am on 21.06.2016, the autocut did not wotk and now the tank is overflowing. Also the auto flush is not working. More over this fellow mr. Ram bahadur stopped taking may call. Such a pathetic service by kent. I am ddisappointed with these type of cheating services. I request you to take immediate action on following points. 1. Depute person to service it without ant=y additional charge. 2. Provide your accessories price list and furnish the bills of rs.4000/- if paid extra, refund the same. Was this information helpful? | |||||
Jun 25, 2016 Complaint marked as Resolved not yet resolved. Kent RO customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
i bought kent pearl on 25 june 2016 with pre filter. that man collected rs.1900 for pre filter, total cost is 18900rs.he didnot give any warranty card for that pre filter. we think it is not genuine one, i contacted the customer care, but they simply told to contact the dealer.
we are very disappointed.
serial no:KR[protected], bangalore
we are very disappointed.
serial no:KR[protected], bangalore
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we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent