Kent RO — Kent ro grand | |||||
My kent water purifier was attended on5th march 2016 and your mechanic shri suresh attended for some sounds.he chaged motor saying that it is not working and changed the same for rs 2500.after that i got checked the motor at three different agencies and aii said that the motor is perfectly all right and there was no need yo change it.your technitian has simply changed for his commission as .they get 5% commission on spare parts. this is simply a cheating.it is desired that my origional motor which is with me should be reinstalled and arrange to refund the cost.i will be moving to consumer court if my complaint is not addressed properly .your customer care department is worst. I contacted twice and tried to communicate with senior person but my call was kept on hold for 10 minutes and then disconnected. Was this information helpful? | |||||
Kent RO customer support has been notified about the posted complaint. | |||||
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we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
Warm Regards,
Team Kent