Kent RO — Kent ro grand

Address:400027
Website:kents india

My kent water purifier was attended on5th march 2016 and your mechanic shri suresh attended for some sounds.he chaged motor saying that it is not working and changed the same for rs 2500.after that i got checked the motor at three different agencies and aii said that the motor is perfectly all right and there was no need yo change it.your technitian has simply changed for his commission as .they get 5% commission on spare parts. this is simply a cheating.it is desired that my origional motor which is with me should be reinstalled and arrange to refund the cost.i will be moving to consumer court if my complaint is not addressed properly .your customer care department is worst. I contacted twice and tried to communicate with senior person but my call was kept on hold for 10 minutes and then disconnected.
Was this information helpful?
No (0)
Yes (0)
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3004
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information