[Resolved]  Kent RO — Kent ro super+ installing over size ro,filter

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Chennai, Tamil Nadu

I have a kent ro super+ which was installed and serviced by kentservice centre technicians.within six months of installation the output reduced and it took 3hrs to fill 8ltr tank.kent replaced ro, filters, it was working fine. as per routine maintenance the filters and other parts were serviced/replaced by kent service center techs. on 14.12.2015 kent replaced ro membrane, sediment fliter, carbon filter, and FRT TUBE, for these they charged rs 3850.few days back on 16.8.2016 water leakage noticed in pump, ro inlet tubes.i called same agency for recification and serviced.the changed pump and tubes and charged rs 2750. the technician said may be cause of installing over size ro and filters.SUPER+ RO AND FILTERS SHOULD BE OF 8 INCH SIZE. but ro andsediment filter replaced on14.12.2015 is 10 inch size and he says to replaced by 8inch size.due to fault of kent technician i have replaced pump the pump failed due to excessive load/back pressure because of over size RO.i request kent management to instruct the service center to to replace with 8inch size ro and sediment filter and also return the charge for the pump paid.all bills are available.the address of service centreis OM ELECTRONICS SERVICES.AUYHORISED SERVICE CENTRE FOR KENT R O system...Perumbakkam chennai600100...[protected], , [protected]---email [protected]@gmail.com