[Resolved] Kent RO — Non Functional Kent Supreme for past 7 days.

dabman

from Moradabad, Uttar Pradesh

Address:

Bareilly, Uttar Pradesh, 243001

Pleaese refer my Request No[protected] and earlier requests. your service centre has neither been able to identify nor rectify the problem. In addition they ahve massively mishandled the system leading permanent overflow of water, leakage from storage tank and non functional UV system since the repairs carried out on 26 November 16.
Subsequent visits by service personnels has not yielded any results, May I request you to kindly look into the issue and get my RO system repaired without any further delay.

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Jan 3, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Kent RO Customer Care's response Dear Mr.Shukla,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

Dec 02, 2016

Updated by dabman Despite, reoeated request to repair the RO in a proper manner the service person not only cheated by changing working parts but also has mishandled the machine leading to recurring faults sinxe 25 Nov 16.

Verified Support

Dec 03, 2016

Kent RO Customer Care's response Dear Mr.Shukla,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent