[Resolved]  Kent RO — Kent water purifier ro grand mineral plus:sediment and carbon changed before guaranteed period and charged rs.1000/

Address:Bhopal, Madhya Pradesh, 462024

As clear from the subject itself that i am chaeged with 1000/ even the defect occured during the guarantee period.
Sir i purchased the above said product on 2nd july 2015 from. m. p. nagar bhopal (m/s[otus, city centre, 1 press complex zone 1, m. p. nagar bhopal). on[protected] my wife heard a beep in the machine and asked me. i immediately phoned to the service centre. they attended the complaint same day and found that the sediment and carbon tubes have to be changed. i said ok, but the executive said that it will be charged 1000/. i told him about the guarantee period but he did not agree. anyhow i got it changed because it is the question of safe water. afterwards i phoned the service centre number of times but they did not hear, hence i have to resort to this complaint. hope you will attention to it and resolve the issue. bill 60r1502360 dt.2-7-2015and bill no. for replacement of sediment and carbon tubes is 1395 dt.[protected].
Thanking you,
C. h. tiwari,
275-2a-saket nagar bhopal-462024
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Jul 11, 2016
Complaint marked as Resolved 
nothing done so far.
Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Tiwari,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

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