[Resolved]  Kent RO — Need Warranty Information with Terms Condition for KENT SUPREME MODEL

Address:

Bangalore, Karnataka

This is reference to Order No: [protected] & Invoice: BM808 for Kent supreme model water filter. We have bought Kent supreme model from SRS Enterprises, Bangalore with Invoice Reference Number bm808 dated 20th September 2014. It’s just 3 months over, I have observed within 3 months 2 times I repaired my water filter for which I am keep paying additional money would like to understand why would I pay every time when warranty of machine is covered for 3 years. I have taken warranty as well during Purchase time. I would like to know why every visit engineer is charging visiting charge as well as Instrument replacement charge. I request you to send me scan copy of my Bill/Invoice with Warranty details including all terms conditions. Due to my shifting to US, I misplaced my actual invoice. But I do have information about Invoice and order details which I have Witten above. If anything wrong in my understanding please send me all details. Please do the needful ASAP. Send me scan copy of warranty card.