[Resolved]  Kent RO — New RO system not purifying upto the mark

Address:Mathura, Uttar Pradesh

I have purchased New RO system of KENT on date 27/07/2014 from Balaji dealer (Mathura)(ph-[protected]).From that date onwards it is showing 360(TDS) which is not compatible for drinking as it has bitter taste too.No engineer visit at the time and after the installation.Then I file complaint online, on the reaction of that complaint today engineer(Dinesh Tomar) visited and checked the inlet showing 2585(TDS) and outlet 310(tds).As per your KENT RO guidelines it can purifies upto 90% which is equal to[protected].5=258.5) and outlet is showing 310 today after some more setting, earlier it was 350 to 360. please make it more less or return the machinery.
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Aug 14, 2020
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Dear Anand,

We deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

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