[Resolved]  Kent RO — No proper

Address:Indore, Madhya Pradesh, 452010

I have Kent water softener... We just shifted to indore from Kolkata. We called up Kent customer care for rent installation. They came and did. But now after 1 month I feel something might be wrong. So to check it, I called the customer care to check. So they took the complain for the same and told that they will come do the needful. After 3 days when nobody came I called up again, so they told that we don't hv services for softener, I said ok, but atleast check is it working or not, so the person directly cut the line without talking further.
Greetings from Kent! Your case ID MP/0816003 has been allocated to PRAGYA ENTERPRISES, C-407 TULSIYANA RESIDENCY, NIPANIYA, INDORE, MADHYAPRADESH, Mobile - [protected]

So now after purchasing we hv to service the product ourself.
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Sep 23, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Kent RO Customer Care's response
Dear Ms. Sonal,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent
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