[Resolved]  Kent RO — No response from kent ro for service

Address:Pune, Maharashtra, 411001

My kent RO is not delivering filtered water. I had complaint on customer care on 09 Oct at around 1200 hrs with complaint no[protected]. And again reminded on 10 Oct at 1530 hrs that no one has responded to service complaint. I was told complaint would be addressed within 24-48 hrs. Even after lapse of 48 hrs and 8 hrs extra, no one has even cared to call, neither customer care has taken any action for addressing my complaint.
It shows poor, careless attitude of the Kent Company and should how careless are they towards customer satisfaction.
I want immediate reply to this complaint. Else I would raise the level in other forum on internet, FB, whatsapp and other s.
Waiting for reply.
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Nov 17, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Kent RO Customer Care's response
Dear Mr.Yadav,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent
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