[Resolved]  Kent RO — No responsible service not change spare in warranty

Address:

Chennai, Tamil Nadu, 600059

Hi sir, i purchase kent ro pearl in west tambaram gm enterprises, that agency rate compare other dealer 1000 more, but they tell our company is kent ro service agency we take 1 year as more service and follow it, after 1 year we changle 1000 worth filter only, but i got problem may 2016 to complaint kent customer care in warranty service enginer comes i complaint is very slow process, but he dont check is normal speed i[censored] need change filter but not need i[censored] change u dont have any improvement, so we laeave it he closed complaints
after 1 month i got problem again not in gurantee i compaint he dont make seriously, i ask more time today 20.09.2016 come and open filter get over dust so blast others totally charged 4500 approximately...
i can use minieral water per month 150 rs, annualy 1800 but this is toomuch of cost i am totally shocked and argued in kent customer care they talk senior officer but only english or hindi, i am not flexible that language so he say to move and collect anyone person talk senior officer...but they can sale always all language but now service complaint argue they given only 2 language fraud statement and fraud kent ro