[Resolved] Kent RO — Not Functioning

Nirmal1989

from Delhi, Delhi

Address:

Jammu, Jammu and Kashmir

MCH Serial nO.:=-----KR[protected], Product Code 11005, Manufacturing date 14oct 2014..
I own this machine since a year now I am serving in central govt. services, dont have much time to complaint about over the phone as it takes lot off time, I have tried on toll free and paid as well but no one respond well, this RO is not working at all, I request if somebody can come and get it fixed..

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Dec 18, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Kent RO Customer Care's response Dear madam,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent

Verified Support

Nov 16, 2016

Kent RO Customer Care's response Dear Ms.Nilam,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent

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Comments

Ishtiaque1980

from Kolkata, West Bengal

Hi, I have bought a Kent Gold gravity based 2 days back, then smell of chemical in water is immense, Please fix or refund.

Kent RO Customer Care's response, Nov 8, 2016

Verified Support

Dear Sir/Madam,

we deeply regret the inconvenience caused. Please share your contact details with us at [email protected]. We will get in touch with you at the earliest.

Warm regards,
Team Kent