[Resolved]  Kent RO — Not providing service for kent RO

Address:	Ahmednagar, Maharashtra, 414110
Website:	www.kent.co.in

I had purchase kent ro while i was posted at delhi. Now i had posted to ahmednagar (Maharashtra). I had endorsed an complaint regarding servicing of kent ro during jun 2016 since my kent ro needed servicing and water started stinking. Since jun 2016 i am continuously trying to contact kent service centre. So many times i had got updated my current address and mobile nos with kent service centre. Expended hundreds of rupees to get changed my details. Every time they had confirmed me that the address and phone numbers have been updated. But, every time when i call back them to know about my complaint status, the persons at service centre says the details not been updated, the process repeats every time.

Till date neither i have got my particulars changed nor any representative visited me for servicing my plant. We are using the same stink water since last 3-4 months and my every family member have started fell sick due to the impure water.

But, inspite of my repeated efforts no one visited to my place till date. Inspite of my repeated efforts and repeated requests, customer care register the complaint and inspite of transfering call to kent service centre ahmednagar, the task been getting hand over to delhi representative. He calls me from delhi on my number and the task get lapsed due to i want servicing at ahmednagar.

I am so upset n disturbed the way kent service centre treating with me.
My contact no.[protected] and email id:[protected]@yahoo.co.in