Bought this product almost one year back from bangalore. The product had a fault 3 weeks back due to voltage variation the plate had gone and is under warranty.. I used to call the number they had provided every day last 3 weeks and the guy says I will send.. Till now no one had visited my place. The service center is placed in Wilson garden bangalore.
My 4 year son is facing problem now with drinking water. Need to take serious action against them now. Very very pathetic service. If they do not have the part please be honest... Is it because it's under warranty nd they have to place the part free of cost they are not willing to come... Previously I had aquagaurd and the service was excellent... I change because I need Rd system.. It was very bad decision to go with Kent.. Guys don't ever go with this product you will be have worst after sales experience...
Was this information helpful?
No (0)
Yes (0)
Kent RO customer support has been notified about the posted complaint.
we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more