[Resolved]  Kent RO — Poor Customer Service

Address:

Pune, Maharashtra

We have experienced poor/worst service from your customer care associates. they have been ignoring our requests since we bought your purifier online instead from them. Recently Kent service support staff visited our home - but after that everything started to going wrong. filter starts leaking - when we contacted him - hi seems to be less cared about it and advised us to contact customer care. even after second his visit problem persists - and we have to contact customer cate each time. Why are you charging 300 Rs if you create problem in first place and cant solve it. I have receipt of purchase & service if you want. Expecting quick response from you.