Kent RO — Poor service (no response for 3 days) | |||||
Hi.. I've lodged a complaint to customer care (case id[protected] on 5th july 16. It has been 3 days but No one responded till today. I called customer care again & again but everytime they replied that somebody is going to come to repair. I've purchased this Kent RO (SR. NO. KR[protected]) on february'16 and every month there is some kind of disorder. Its still in waranty but service of KENT is very poor. S.D SERVICES of KENT in Durgapur should be BLACKLISTED. The behavior and response of servicemen is very Poor. Was this information helpful? | |||||
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Kent RO customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi
Again there is problem with Kent RO (SR. NO. KR[protected]). it has not been a year but there has already been 5 times my machine is not working.
i have again called customer care to send an engineer for service but no response from KENT.
really very poor service of kent.
My complain request is[protected].
regards
Souvik
Again there is problem with Kent RO (SR. NO. KR[protected]). it has not been a year but there has already been 5 times my machine is not working.
i have again called customer care to send an engineer for service but no response from KENT.
really very poor service of kent.
My complain request is[protected].
regards
Souvik
Kent RO Customer Care's response, Nov 22, 2016
Verified Support
Dear Mr.Deb,
thanks for bringing this to our notice. We have shared your complaint with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent
thanks for bringing this to our notice. We have shared your complaint with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent
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we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent