[Resolved]  Kent RO — Problem in kent pearl - very dissatisfied customer

Address:144001

Dear team,

My kent ro is giving problem from last 6 months & from the day your service engineer has visited my place at i have lodged so many complains to dealer from where i purchased (kent pearl) but till date my problem still, i am very aggravating due to lack of willingness to fix the complete problem in one go from kent services side. really poor services from your team is giving to your customer.

Kent service staff is unco-operative. i face immense discomfort arranging for drinking water from last 6 months due every morning there are insects in water drum.

I have completely lost faith in kent as a brand and your services. i am feeling that its my mistake that i purchased kent as compared to other available option in market in cheap rates. its an indicator of customers losing faith in kent due to poor services.

I will suggest other to never buy kent ro system.

Below are the my details

Jatin verma
Address - 46 jyoti nagar, nr income tax colony, jalandhar
Contact number - [protected]
Email - jatin. [protected]@vodafone.com
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Aug 8, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
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Comments

Dear Mr.Verma,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

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