[Resolved] Kent RO — Raised request but service guys didn't turn up. Been a week! | |||||
Hi, I had raised a request last week regarding kent RO service and re-installation, they said within 24 or 48 hrs it will be done, but it's been 6 days, nobody turned up. Customer service guys called me and said they will come in half an hour/1 hour, but they never turned up and made me wait for long hours. it happened thrice. What the hell is wrong with these people. You guys are simply wasting time. Request number[protected]. This is definitely not done, I don't have drinking water in my house since more than a week. Please take urgent action Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Kent RO Customer Care's response Dear Mr.Pujar, we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly. Warm Regards, Team Kent Verified Support Nov 19, 2016 Kent RO Customer Care's response Dear Mr.Pujar, as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance. Warm Regards, Team Kent | |||||
 2 Comments | |||||
Comments
Dear sir,
>
> I am facing problem last 3 month, I taken service franchise in Jan 2015 service franchise name Aarti electricals & code BPSF 00526,
>
> B4 start online system, I self installed machine own my self efforts in all district.
> from January 15 to Aug 15, I installed more than 50 machine & service more than 150in warranty machine, in particular time my payment is due,
>
> Number's Of time I recall ASM, RESIONAL manager (digis nayak) but still payment & glow sign board is due & his answer also,
>
> In the month of August 2016 Mr mahadev vaidhya & mr.bhomik change my pin code area & close my CRM - & Marge it to Durga enterprises Ankleshwar ( sales Branch) without notice ...
>
> here I send mail to Mr . K.taneja, digish nayak, mahadev, & bhavnik.
> But still I do not get help & answer from any1 person.
>
> Here I requesting to u kindly get open my crm & send my p2p material which I send it HO, (b4 crm close) - & my April 16 to Aug 16 commission & dues.
> Thank u
>
> (Note:-my purchase of spares material in Jan 2015 to Aug 2016 is approx 4 lacs. In Baruch district 2 franchise more available.)
>
> Thanking you
> Aarti electricals
> G34 Rudraksh residency,
> Valia road, Ankleshwar
> Pin 393001
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>
> I am facing problem last 3 month, I taken service franchise in Jan 2015 service franchise name Aarti electricals & code BPSF 00526,
>
> B4 start online system, I self installed machine own my self efforts in all district.
> from January 15 to Aug 15, I installed more than 50 machine & service more than 150in warranty machine, in particular time my payment is due,
>
> Number's Of time I recall ASM, RESIONAL manager (digis nayak) but still payment & glow sign board is due & his answer also,
>
> In the month of August 2016 Mr mahadev vaidhya & mr.bhomik change my pin code area & close my CRM - & Marge it to Durga enterprises Ankleshwar ( sales Branch) without notice ...
>
> here I send mail to Mr . K.taneja, digish nayak, mahadev, & bhavnik.
> But still I do not get help & answer from any1 person.
>
> Here I requesting to u kindly get open my crm & send my p2p material which I send it HO, (b4 crm close) - & my April 16 to Aug 16 commission & dues.
> Thank u
>
> (Note:-my purchase of spares material in Jan 2015 to Aug 2016 is approx 4 lacs. In Baruch district 2 franchise more available.)
>
> Thanking you
> Aarti electricals
> G34 Rudraksh residency,
> Valia road, Ankleshwar
> Pin 393001
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Not at all a quality product. Fed up with the product