[Resolved] Kent RO — Regarding the service | |||||
I have a Kent RO which has 1 year warranty and it's under warranty currently and due to certain reasons it stops filtering water. And for this issue I have registered a complaint on Dec 9, 2016 and I continuously call the call center that please send the service man and they always said today your problem will be solved and today is 12 DEC and my problem still not resolved. My product is registered under Rajender Singh and my registered number is [protected]. So I don't know what to do because whenever I call them they said we are sending your request on urgent basis but no one comes to check my product. This is a really worst experience. How will we drink water without filtering the water? Please advice. Was this information helpful? | |||||
Nov 16, 2016 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Kent RO Customer Care's response Dear Mr.Singh, We deeply regret the inconvenience caused. We have shared the same with our concerned department. someone will contact you shortly. Warm regards, Team Kent Verified Support Nov 16, 2016 Kent RO Customer Care's response Dear Mr.Singh, as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance. Warm regards, Team Kent | |||||
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