[Resolved]  Kent RO — Regarding the service

Address:302025
Website:www.kent.co.in

I have a Kent RO which has 1 year warranty and it's under warranty currently and due to certain reasons it stops filtering water. And for this issue I have registered a complaint on Dec 9, 2016 and I continuously call the call center that please send the service man and they always said today your problem will be solved and today is 12 DEC and my problem still not resolved.

My product is registered under Rajender Singh and my registered number is [protected].

So I don't know what to do because whenever I call them they said we are sending your request on urgent basis but no one comes to check my product.

This is a really worst experience. How will we drink water without filtering the water? Please advice.
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Nov 16, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Kent RO Customer Care's response
Dear Mr.Singh,

We deeply regret the inconvenience caused. We have shared the same with our concerned department. someone will contact you shortly.

Warm regards,
Team Kent
Verified Support
Nov 16, 2016
Kent RO Customer Care's response
Dear Mr.Singh,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm regards,
Team Kent
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