[Resolved]  Kent RO — R.O. Services

Address:

Kolkata, West Bengal, 700047

I bought a kent r. O. Of your company long back. Your representative used to come to us on call for any complaints. One of your representative mr. Pradip aich advised us to make an
Amc contract with your authorised service provider m/s swastik
Marketing & service of 136, thana road, kolkata-700 016, branch office at
5, chinar park, calcutta-157 for better service. I did so by paying rs.4400.00 per
Annum and they have been providing services to us. This time they have already taken rs.4400.00 from me on 5th june 2016 and renewed my amc from 5.6.2016 to 29/7/2017. Your r. O was overflowing and we were not getting
Water from it, so i called him. After that he (Mr. Pradip aich) is not coming and
Neither sending his staff. I am suffering since last more than 10 days, your ro is out of order, i am forced to bring drinking water from other places in such a hot weather, but he is making excuses and not coming to repair it, and stopped taking our calls. His mobile nos. Are [protected] and [protected], we have been calling him but he is making excuses, has taken
Full cash of rs.4400.00 from me and still i am suffering without water with
My family. Please take up the matter with such rogue and cheater, who is acting on behalf of you, a renowned company. Please see that either i get
Back my money i. E. Rs.4400.00, or i get services for the period, i have amc till
29.7.2017.