[Resolved]  Kent RO — Service and representative

Address:

Udaipur, Rajasthan

PLEASE DO NOT BUY KENT PRODUCT, as this is not a customer oriented company and do not belive in service after sells. I am not happy with the kent RO company's response after sells. I purchased TDS control RO system from mall in last year august. The installation was done by their service engineer only. From July 2014 it is not working. I lodge the complaint at there service centre call Creative cooling system, they send person and charged me Rs 300 for it and told that it is because of card faulty. We shown him the warranty card and bill copy. He promised us to solve the issue in three days. I trying to connect with their corporate office but the toll free number again give us the local service centre only. Local people doesn't respond and again and again they tried to extend the date. I gave feedback twice on their website also but there was not response. Now I am thinking to go in consumer court only, as I already purchased bottle water of approximate Rs 4, 000.