[Resolved]  Kent RO — Service Engineer is a thief

Address:	Kolkata, West Bengal, 700048
Website:	airaninternational.com

On 12.10.2016, we signed an Annual Maintenance contract for our KENT Grand plus water filter, with AIRAN INTERNATIONAL (46, B.B.Ganguly St, 2nd. Floor, No-9, Kolkata - 700012).

We faced a power unit problem on 28th. Nov 2016 and registered a support call immediately. They sent their Service Engineer on 30th. at around 3:30 pm Nov 2016, replaced the power unit, and asked for Rs. 935.00.

My mother gave him the said amount and asked for the bill, but the service engineer replied, he got only Rs. 835.00 and not Rs. 935.00, from my mother. Despite of several confirmation he refused it. Then my mother asked him to stand up as throughout the conversation, he was sitting on a chair. While he stood up she found that he was sitting on Rs. 100.00. The amount is quite small to be theft of, but the person is reasonably questionable. We do not stay at home, when these people come for these kind of service, and always try to cheat on old people.

I don't know the name of the person whoever came to our house, but his phone number is [protected].

Regards,
Dibyendu Chakraborty
[protected]