[Resolved]  Kent RO — Servicing

Address:

12051

My Kent RO had a problem. for which I had lodged a complaint at customer care center on 16/11/15 and was assigned no[protected]. machine was repaired and I was charged 3000 Rs for repair, 3 hours after the machine was attended on 17/11/15 it went dead. I called customer care again on 18/11/15 and was intimated that case is not closed and engineer will attend in 12 hours but instead I received a mail that complaint has been resolved and I have graded them excellent whereas machine was still dead. I called customer care again on 18/11/15 but their reply was rude and was told to wait for 24 hrs. My machine may be attende at once and money be returned for theis casua and unprofessional attitude.