Kent RO — servicing is not provided by KENT in warranty | |||
Hi, This is Santosh Sah. My Kent RO consumer number is YSM 1984. I have lodged a complain regarding bad water taste and water overflow on Saturday ( 5 june 2014) but no body visited till Sunday. I have lodged the complained again on Monday and engineer ( Navneet from Noida) visited my home and said he had rectified it but problem persists even after an hour. RO kept overflowing whole night causing kitchen get flooded. Today when I tried calling Navneet he said since he has already visited so lodge a fresh complaint. I called up service center and after 3 hours of continuous try I was able to speak to one associate and he said yes you have to lodge a fresh complain and somebody will visit. I am still waiting for somebody to visit and rectify the issue. This is worst experience with KENT RO. Regards, Santosh [protected] Was this information helpful? | |||
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Kent RO customer support has been notified about the posted complaint. | |||
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We deeply regret the inconvenience caused. As per your telephonic confirmation that your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm Regards,
Team Kent