| Address: | Jamtara, Jharkhand |
| Website: | www.kent.co.in |
Sir, I rounak raj purchaced a kent grand + mineral RO water purifier serial no KR[protected] on 16.05.2015 from Baidnath sales, subhas chowk Jamtara 815351
On 16.06.2015 TDS of water found 378 in place of 50
On 18.08.15 auto starting system failed.
On 15.9.15 Machine sound beacame louder and started working slowly
On 12.12.15 TDS became 85 and out of extra water became very speedy.
On 20.03.16 Auto stop system failed.
On 25.03.16 Machine became dead and a new filter cylinder was changed by the kent service man by cost of 300/-
On 12.05.16 Carbon sedimentation and filter changed for Rs 1300.
On 13.05.16 Auto cut system failed and water storing tank began to overflow and endangered electric current
Touch due to glinding water upto the switch board.
Sir, Once teh main machine system portion of the kent was replaced to satisfy us to neutralise the complains.
We have evidence duly signed by repairs's who visited against the above complains.
Even today on 14.05.2015 at this moment our kent is out of order despite several request on phones .
Kindly look into matter. all matter is subject to Jamtara juridiction
Yours faithfully
Rounak Raj, K.P Road Jamtara [protected]
Was this information helpful?
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent