[Resolved]  Kent RO Systems Ltd — Not resolving Kent RO System Executives

Address:

Mumbai City, Maharashtra

Dear Sir, I had purchased Kent Grand Plus Mineral RO on 08/07/2013 from Velocity Dist. Thane West Invoice No 2030 and serial Number is KR[protected]. I amm attaching invoice and Warrenty card for same. I gave complaint to service provider M/s Kripa Sidhu Entp Bhandup on 14th April 2014 for non functioning of machine via complaint no.A243 But Executive told that Sir went to Out of India for tour. After calling 3 to 4 times to call centre and Kent engineer on 18th they made temporary arrengement and told now Material is not available and blue chock need to be replace. But after that your executive (Ph No [protected]) is not responding any calls from me. Even in office when I contacted Ms.Priyanka spoken to me at [protected] on 20th April 2014 and promised that I will receive call in 10 to 15 minutes. But I had not received any call. It shows that Company Kent Ro systems Ltd is unable to provide service in Warranty period and there is no any more control on executive to provide service about your premium product. Kindly note that I am highly unsatisfied and tack back this product and return my 100% value which I had paid. Also I need compainsation of Rs.5000/ towards harrasment and uncertaninty of pure water from kent machine. Regards Tanaji [protected]