Kent RO — The service provider in my area doesn't turn up after making enough calls about fault in products

Address:

Patan, Gujarat

i am using kent grand plus machine for last 2 years. earlier machine was consumping less water around 30 to 40 ltrs to purify as i noted, but since few weeks i started observing again and found that even using more than 70 lts water tank was not full. i called to local service provider and explained the whole scenario but i guess he did not bother to understand and said you need to visited by our man and will find out i said more than welcome. he allocate an appointment for me and its been 2 days and i have to continuously chase up him to find out when someone going to visit and sort out the isssue. very disppointed with service. had a big hope with kent interms of service but they failed hope you look into my issue and try to resolve it as well as console me not to happen in future again. please feel free to contact on [protected] for any further details to investigate. thank you