[Resolved]  Kent RO — Third class kent ro2

Address:250103

I purchased Kent RO model PRINCE from dealer in our City M/s Landmark, 167-D, Bombay bazar, Meerut, U.P. Mobile no. [protected].
Purchase invoice no. 1368 book no. 28, dated 15/09/2015.

We called your engineer three times in the warranty period. After warranty period your RO needs engineers after every 10 days. I spent Rs. 2000/-on parts with in one month of warranty expire. Now today your RO is again not working.

RO water is needed every tine in the house. Please suggest me what I should do.
1, I should throw this Ro in dust bin?
2, I should go to consumer court to complaint under IPC section 420 for selling third grade product on high prices, I think this is cheating?

3, I should buy one more Ro of any good company as stand by?
4, I should have good stock of bottles water as bisley etc.
5, I should drink tap water, or die some serious illness caused to water?

Please Suggest some solution.

REGARDS
Jaswant singh
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Dec 24, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Kent RO Customer Care's response
Dear Mr.Singh,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent
Complaint comments 

Comments

Dear sir,
>
> I am facing problem last 3 month, I taken service franchise in Jan 2015 service franchise name Aarti electricals & code BPSF 00526,
>
> B4 start online system, I self installed machine own my self efforts in all district.
> from January 15 to Aug 15, I installed more than 50 machine & service more than 150in warranty machine, in particular time my payment is due,
>
> Number's Of time I recall ASM, RESIONAL manager (digis nayak) but still payment & glow sign board is due & his answer also,
>
> In the month of August 2016 Mr mahadev vaidhya & mr.bhomik change my pin code area & close my CRM - & Marge it to Durga enterprises Ankleshwar ( sales Branch) without notice ...
>
> here I send mail to Mr . K.taneja, digish nayak, mahadev, & bhavnik.
> But still I do not get help & answer from any1 person.
>
> Here I requesting to u kindly get open my crm & send my p2p material which I send it HO, (b4 crm close) - & my April 16 to Aug 16 commission & dues.
> Thank u
>
> (Note:-my purchase of spares material in Jan 2015 to Aug 2016 is approx 4 lacs. In Baruch district 2 franchise more available.)
>
> Thanking you
> Aarti electricals
> G34 Rudraksh residency,
> Valia road, Ankleshwar
> Pin 393001

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