Kent RO — Totally Waste Product- More than 25 Complaints in 10 months | |||
I have purchased Kent RO Supreme model last year in the month of June'15. Since than I had more 25 complaints. Registered Number is [protected]. Every part of RO has now replaced (2 times membrane changed, Filter changed, UV tube changed, Power supply changed twice, Adapter changed). So all in all everything changed except the outer box. Customer care staff (Yogesh Kumar) do not have the solution to my problem & I have that call recorded with me. They clearly mentioned on the call it's up to me whether I want to throw it or keep spending money after warranty but they do not have the solution. Moreover their engineer said sir it will be like forever now, its your bad luck. Sent them email thrice but no one has respond me back to solve my problem. I know writing here might not solve my problem but just busting out my frustration. I will keep on posting it every where on social network. Was this information helpful? | |||
Kent RO customer support has been notified about the posted complaint. | |||
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we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent