Kent RO — Unethical behavior & miss commitment

Address:781008

On july'15 we have lodged a complain to deep home appliance, guwahati for normal service accordingly mr. Uttam chamva has visited along with mr. M ali ([protected]). They have charged 6110 for service & lot parts replacement with assurance of regular service upto two years without single penny charge as well as no replacement of parts. After that we have called them several times but they didn't turned with false commitment of services by a week. Than on 04.02.2016 we have find out another service partner areca enterprise as earlier service partner phone number is showing out of work for long time so lodged one service call with them accordingly mr. Rajib has given us the service with a shocking confession that whatever parts has been replaced by uttam & ali is duplicate parts along with another long list of parts list requirement.
Now let me know how this kind of duplicate personality is coming for servicing from your company & cheating us. Expecting a quick & positive outcome in term of reimbursement of all the amount with interest as well as the medical expenses incurred (Through gi infection) also the harassment has faced by us due to this kind of service individual. Also judicial punishment to the culprit as per your company's & national norms. If require can send scan bill copy's for same plz call undersign.

Regards
Debajyoti debnath
[protected]
[protected]
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Dear Sir,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.


Warm Regards,
Team Kent

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