[Resolved] Kent RO — Water leakage problem - complaint not addressed | |||
I'm totally pissed off by the services provided by KENT RO. I'm definitely going to switch to other RO system but I really need to submit my complain here, I don't think it will be addressed. Its totally frustrating and disappointing. We had a filter change last month only and this month there was a leakage. The water tastes completely bad and we have no other option than buying mineral water bottles. We called customer care thrice, they said they are going to take this complain on high priority and technician will reach anytime till 7pm in the evening. We had to stay home and wait for the technician and delayed our other tasks due to this. The technician didn't show up. This is highly frustrating as we spent several bucks already on mineral water bottles. We no longer trust Kent RO and their services and I deeply regret buying Kent. USER ID - 4136 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Pragya,
As per your telephonic confirmation that your issue is resolved now. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm Regards,
Team Kent
As per your telephonic confirmation that your issue is resolved now. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm Regards,
Team Kent
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We deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
Warm Regards,
Team Kent