[Resolved]  Kent RO — Water leaking from kent ro

Address:New Delhi, Delhi, 110017

Poor service from kent ro company

I called kent ro customer care to do regular service on 17th aug 2016. Complaint number - [protected].

The technician came and did the service. After service, the water started overflowing.

I called kent customer care and logged another complaint on 21st aug 2016.
Complaint no[protected].

The technician came and informed me that value has to be replaced and charged me rs 235.

As soon as the technician left, the problem started happening again.

I called the technician but he denied to come. I asked for senior member phone that also he denied to provide.

I have called kent support and logged the complaint again.

I am frusturated with respone from kent and not sure how to get proper care of ro.

Please improve your services.
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Sep 24, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Kent RO Customer Care's response
Dear Mr.Gupta,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
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