Kent RO Water Purifier — fraud voice given by dealer to give service in out range area at the time of new machine installed.

My self Ankit agarwal. I purchased a new kent ro+uv+us+tds control kent purifier HARDLY 40 DAYS AGO. from rourkela dealer BANSAL JI .. MOB - . WHO PROMISED ME TO GIVE FREE SERVICE TILL WARRENTY IN MY AREA. But some how machine started leaked from filter. So i placed a complain to dealer.. On 15/05/2015. He told that he will send technicn and he came on 18/05/2015 after many call. And after view the trchncn told he dont have spare parts. He will place order n will come in nxt 3 days. And again i called dealer they didnt received call and after many time they received and told that he want service charge wher as my kent is brand new only 40 days on warrenty. So i told him what he promised me before that he will give service in my area. And now he saying he dont have service here.. So why he sold his product by fraud voice promise to provide service here. And whr as he had the spare parts and saying he dont have as known by his office staff only. Now asking to give money then only he will do service.. How fraud are they.