[Resolved]  Kent RO — Worst After Sale service Center in Hyderabad

Address:Hyderabad, Andhra Pradesh

Hi Team, I am located in Hyderabad I have been using kent water purifier " KENT Ultra " since past 5 years and i am very happy recently i have got Kent Max as gift but within 20 days there is problem hence i have called kent service center GOLDEN LIQUID SOLUTIONS PVT. LTD. 3-6-147/2/1 HIMAYATNAGAR, , Telephone : [protected] Email : [protected]@yahoo.co.in I got answer is we dont repair kent if it is purchased online or gift item, if you purchase from their shop only you will get services. I have called another service center SMS Enterprises H.No.-1-9-18/2, Opp. Topten Bakery Lane, Ramnagar, Hyderabad-500020 Telephone :[protected], [protected] Email : Phone is switched off.. I have called third service center. SR Enterprises H.No 2-19-59/84 Sitharama Colony, Kalyanpuri, Uppal Hyderabad - 500039 Telephone : [protected], [protected] Email : Only reply i will get we will send, despite followup's could not get any response. As Kent is one of the leading brand in water purifier, but after sale service is pathetic. Request kent team to look into this issue Regards Rahul S [protected]
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Jun 21, 2016
Complaint marked as Resolved 
There was nice response from Kent.
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rahul,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
Many thanks

Already Really Appreciate the support of Kent team, but one suggestion request to look into service center listed by Kent in the website.

Regards
Rahul
Dear Rahul,

As per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance

Warm Regards,
Team Kent

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